Please read our Frequently Asked Questions as most questions will be answered
here.
Frequently Asked Questions
What are my payment options?
At AJdreams.net,we make it easy for you to purchase what you want.
We offer a variety of safe and secure payment methods. The following are currently accepted forms of payment:
Visa,Master Card, Discover, American Express
Googlecheckout
Interac Email Money Transfer, only for Canadian customers.(please visit our Payment Info, page.).
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How much is shipping?
Shipping is always FREE to any country we ship to with no exceptions.
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How long will it take for my order to arrive?
On average, it takes 7-10 business days to receive your package. Some package will arrive soon and some may arrive a little later. Please be patient.
It could take up to twelve days to receive your package.
Please note that business days do not include Saturday, Sunday, and regulatory holidays. .
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Do you provide a tracking number?
As soon as we receive a tracking number from our shipping carrier, we will immediately add that information to your order as well as email it to you.
Remember, we will not receive this information untill your order has arrived within your continent, so if you are located in the United Kingdom,
we may not receive it untill 2-3 days AFTER your order has been processed. Please be patient.
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Do you have any stores or locations I can come pick up my order?
No. Ajdreams.net is only a web business and does not have any retail outlets or locations..
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What if my shoes, or my size, are suddently out of stock?
In the event your size or your requested item is not in stock, we will email you to pick up any other items, or issue you a refund and we will add 10USD credit to your
AJdreams.net account. .
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I made a mistake with my order and its status says Shipped, what should I do?
At this point the item has already left and we can not make changes to the order. Please wait untill you receive your item, then login to your account and fill out a Return Request. You can find the Return Request form by logging into your account, beside your order there is a "Return" button.You can also contact us
by filling out our contact us form .
The returned ITEMS must be in the unworn condition..
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Do you accept returns?
Yes we do. Please visit our Shipping and Returns page for more info..
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Is My Credit Card Payment to AJdreams.net Secure?
All Payment are done online through the 100% secured "https" Paypal server. Paypal is an eBay company that is trusted world wide. AJdreams.net will
never get your credit card number (Paypal transfers your payment to us) and you never have to worry about your
credit card info gets stolen or sold to other party online because Paypal protects the sensitive information on its online secure servers..
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Do you offer wholesale pricing?
nfortunately, we do not offer discounts on bulk orders and we are unable to sell wholesale.
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Do You Carry Sizes Greater than 12 or Smaller then 8.5?
We mainly carry sizes 8-12 in US Menīs as listed on our site. If the size you are looking for is not listed on our site, then unfortunately we are unable to get that size.
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